I'm Jeffrey

Customer Service . Virtual Assistant . Data Entry

About Me

Hello

I'm Jeffrey Mark A. Hilario

Professional Virtual Assistant

12 years experienced applicant with knowledge in customer service, administrative functions and accounting from various multinational companies. Adaptable to change and shares best practices that are performed from previous jobs

Education: Bachelor in Office Administration, PUP Sta. Mesa Manila

Training Attended

Training and Development + Human Resource and Administrative training in Securities and Exchange Commission

General Virtual Assistant Training

My Skills

Customer Service

Social Media Manager

Facebook Ads Manager

Data Entry

What I do?

Customer Service

Responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.

Data Entry Keyers

Data entry Keyers are responsible for inputting a high volume of data from multiple sources into a database, ensuring that all.

Social Media Managemet

Responsible for planning, implementing, managing and monitoring company's Social Media strategy in order to increase brand.

My Experience

BPO

12 Years

Customer Services

(email, chat & phone support), accounts payable, accounts receivable billing, intercompany transactions, bank reconciliations, Microsoft applications (word, excel, powerpoint) ERP systems like SAP, Oracle, MS DOS, filing, sorting, scanning, email/mailroom management, reporting and presentation.

My Latest Projects

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Contact Us

Mark
+639190023478
Quezon City, Philippines